WorkForce Enterprise Business Printers

Save energy with the lowest power consumption in their class thanks to Heat-Free printing technology.1

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WORKFORCE ENTERPRISE SERIES

Why choose WorkForce Enterprise printers?

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Reliability

Using fewer consumables, the WorkForce Enterprise series printers require less maintenance and intervention, meaning reduced downtime and increased ease of use.

Productivity

Print at speeds of up to 60 pages per minute, with high-speed dual scan. Take advantage of up to one and a half times faster for first page out and two and a half times faster for typical business print jobs of just a few pages than colour lasers and copiers2.

Sustainability

Epson Heat-Free Printing Technology is incorporated in to the Workforce Enterprise AM-C series, offering measurable eco-performance, which saves energy, reduces consumption and lowers operating costs.

WorkForce Enterprise AM-C400 and AM-C550

Epson's new A4 Colour Line Inkjet Multifunction Printers

Enhanced graphical user interface

A new user interface with a 10.1” touchscreen makes for easier use, providing more customisation, simpler operation and more efficient workflows.

Customisable icons

Including three preset sizes, your choice of arrangement and the ability to customise the background.

New user presets

Offering you one-touch operation, easy print or scan from the home screen and efficient copying and scanning workflows.

Light and dark mode

Light and dark colour schemes available.

More secure than ever before

The WorkForce Enterprise printers offer enhanced features to make your printing more secure than ever before.

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  • Data protection

    HDD encryption, HDD safe data erasure, Trusted Platform Module (TPM) and password encryption

  • Device protection

    Firmware signature verification, secureboot and new malware runtime intrusion detection

  • Access control

    User authentication, function restrictions and audit logs

  • Document protection

    Authentication printing, authentication scanning and job logging

  • Communication protection

    IPsec, SNMPv3 and new TLS1.3

WorkForce Enterprise AM-C4000 / AM-C5000 / AM-C6000

The flexibility to work your way

You can configure the printers to match the precise needs of your business, with a range of optional functionality.

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Authentication card reader

The optional card reader can be inserted into the panel below the user interface so that 3rd party card readers can be added. Alternatively you can add a device table.

Additional 2 x 500 sheet cassette
Additional functionality with saddle unit

Saddle-stich (up to 20 sheets), Half-fold (up to 3 sheets), Tri-/C-fold (up to 3 sheets)

Optional staple finisher

Corner stapling for up to 50 sheets

Optional high capacity tray (HCT)

Up to 3000 sheets A4

Cassette locks

To protect the paper cassettes when your printers are used in public spaces.

Inner finisher

Capable of stacking, shifting and stapling your documents in 3 different positions, and supports optional 2- or 4-hole punch.

Great performance, right up to the finish

The quality extends way beyond the hardware with these printers, with versatile finishing capabilities once your printing is complete. A quiet, heat-free staple or booklet finishing unit delivers corner stapling for up to 50 sheets, and can output either 3,000 sheets (booklet) or 4,000 sheets (staple). Supporting offset stacking, the booklet finisher can also produce up to 20 saddle-stitched sheets, and 3 half-fold or tri-fold sheets. The inner finisher is capable of stacking, shifting and stapling your documents in 3 different positions, and supports optional 2- or 4-hole punch.

Staple finisher with saddle unit

Inner finisher

Shaping the future of printing with Heat-Free Technology

Switching from laser to Heat‑Free printers helps you to use less energy and reduce the environmental impact of printing.

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Solutions that add value, streamline processes and increase workflow

  • Output management

    Our and our partners’ output management solutions boost productivity, while creating a secure printing, scanning and copying environment to safeguard company assets. The solutions protect users’ devices against unauthorised use and also provide more control over printing costs, with pull-printing capabilities that reduce paper usage from unclaimed printouts.

  • Fleet management

    With our fleet management solutions, businesses can stay in control of all of their printers and scanners, with automatically transmitted data helping to save time and money, maximise uptime and maintain productivity.

  • Remote service and support

    Reduce service costs using our cloud-based device monitoring and management system that delivers advanced remote diagnostics. Secure and easy to integrate, increase customer satisfaction by enabling faster response times, fewer on-site visits and higher first fix rates. Track and monitor device usage, and minimise printer downtime.

  • Document capture and management

    Turn physical information into manageable digital content that increases the security of data your business runs on. See the document capture solutions that seamlessly integrate with our devices.

  • Mobile and cloud printing

    Epson’s mobile and cloud printing services allow users to print and scan from their smartphone and tablet – in the office and on the go.

  • Epson Open Platform

    Users gain complete control of their printing operations via a web-based application that allows them to adapt their printer to meet specific and changing business requirements, as enterprise IT systems evolve. Third party ISV solutions are compatible with Epson Open Platform devices.

WorkForce Enterprise product range

Product specifications
ModelAM-C400AM-C550AM-C4000AM-C5000AM-C6000AM-M5500
Printing methodPrecision Core™ Print HeadPrecision Core™ Print HeadPrecision Core™ Print HeadPrecision Core™ Print HeadPrecision Core™ Print HeadPrecision Core™ Print Head
Minimum droplet size3.8 pl, With Variable-Sized Droplet Technology3.8 pl, With Variable-Sized Droplet Technology3.8 pl, With Variable-Sized Droplet Technology3.8 pl, With Variable-Sized Droplet Technology3.8 pl, With Variable-Sized Droplet Technology3.8 pl, With Variable-Sized Droplet Technology
Panel size10.1" Touch Screen10.1" Touch Screen10.1" Touch Screen10.1" Touch Screen10.1" Touch Screen10.1" Touch Screen
Ink technologyDURABrite ProDURABrite ProDURABrite ProDURABrite ProDURABrite ProDURABrite Pro
First page out time3 (FPOT) (Seconds)4.94.36.05.14.54.8
Printing speed ISO/IEC 2473440 ppm55 ppm40 ppm50 ppm60 ppm55 ppm
Duplex printing speed40 ppm55 ppm40 ppm50 ppm60 ppm55 ppm
Scan speed simplex/duplex50 / 100 ipm50 / 100 ipm60 / 120 ipm60 / 120 ipm60 / 120 ipm70 / 140 ipm
Maximum printing resolution600 × 2,400 dpi600 × 2,400 dpi600 × 2,400 dpi600 × 2,400 dpi600 × 2,400 dpi600 × 2,400 dpi
Maximum recommended monthly print volume30,00030,00060,00060,00060,00060,000
Recommended monthly print volume (pages)3,000–30,0004,400–30,0005,600–60,0007,200–60,0008,500–60,0006,700–60,000
Maximum monthly duty cycle (pages)384,000384,000384,000384,000384,000384,000
Ink yield (pages in mono / colour)431,500 / 28,00031,500 / 28,00050,000 / 30,00050,000 / 30,00050,000 / 30,00069,000
Interpolated resolution9,600 dpi (max)9,600 dpi (max)9,600 dpi (max)9,600 dpi (max)9,600 dpi (max)9,600 dpi (max)
Advanced document integrationScan to Email, Scan to PC, Scan to Cloud Services (SharePoint Online, Teams, OneDrive, OneNote*, Google Drive with Epson Document Capture Pro & Epson Connect), Scan to FTP, Scan to Network folders, Scan to USBScan to Email, Scan to PC, Scan to Cloud Services (SharePoint Online, Teams, OneDrive, OneNote*, Google Drive with Epson Document Capture Pro & Epson Connect), Scan to FTP, Scan to Network folders, Scan to USBScan to Email, Scan to PC, Scan to Cloud Services (SharePoint Online, Teams, OneDrive, OneNote*, Google Drive with Epson Document Capture Pro & Epson Connect), Scan to FTP, Scan to Network folders, Scan to USBScan to Email, Scan to PC, Scan to Cloud Services (SharePoint Online, Teams, OneDrive, OneNote*, Google Drive with Epson Document Capture Pro & Epson Connect), Scan to FTP, Scan to Network folders, Scan to USBScan to Email, Scan to PC, Scan to Cloud Services (SharePoint Online, Teams, OneDrive, OneNote*, Google Drive with Epson Document Capture Pro & Epson Connect), Scan to FTP, Scan to Network folders, Scan to USBScan to Email, Scan to PC, Scan to Cloud Services (SharePoint Online, Teams, OneDrive, OneNote*, Google Drive with Epson Document Capture Pro & Epson Connect), Scan to FTP, Scan to Network folders, Scan to USB
Output formatsJPEG, PDF, TIFFJPEG, PDF, TIFFJPEG, PDF, TIFFJPEG, PDF, TIFFJPEG, PDF, TIFFJPEG, PDF, TIFF
Scanner typeContact image sensor (CIS)Contact image sensor (CIS)Contact image sensor (CIS)Contact image sensor (CIS)Contact image sensor (CIS)Contact image sensor (CIS)
Type of faxWalk-up black and white and colour fax capabilityWalk-up black and white and colour fax capabilityWalk-up black and white and colour fax capabilityWalk-up black and white and colour fax capabilityWalk-up black and white and colour fax capabilityWalk-up black and white and colour fax capability
Fax speed dials (max)200 names200 names200 names200 names200 names200 names
Page memoryPC Fax, Fax to E-mail, Memory Reception, Auto Redial, Fax to Folder, Broadcast Fax, Fax Preview, Polling Reception, IP-Fax (option requires Fax card)PC Fax, Fax to E-mail, Memory Reception, Auto Redial, Fax to Folder, Broadcast Fax, Fax Preview, Polling Reception, IP-Fax (option requires Fax card)PC Fax, Fax to E-mail, Memory Reception, Auto Redial, Fax to Folder, Broadcast Fax, Fax Preview, Polling Reception, IP-Fax (option requires Fax card)PC Fax, Fax to E-mail, Memory Reception, Auto Redial, Fax to Folder, Broadcast Fax, Fax Preview, Polling Reception, IP-Fax (option requires Fax card)PC Fax, Fax to E-mail, Memory Reception, Auto Redial, Fax to Folder, Broadcast Fax, Fax Preview, Polling Reception, IP-Fax (option requires Fax card)PC Fax, Fax to E-mail, Memory Reception, Auto Redial, Fax to Folder, Broadcast Fax, Fax Preview, Polling Reception, IP-Fax (option requires Fax card)
Fax functions (optional)Up to 550 pages / 6 MB (ITU-T No. 1 chart)Up to 550 pages / 6 MB (ITU-T No. 1 chart)Up to 550 pages / 6 MB (ITU-T No. 1 chart)Up to 550 pages / 6 MB (ITU-T No. 1 chart)Up to 550 pages / 6 MB (ITU-T No. 1 chart)Up to 550 pages / 6 MB (ITU-T No. 1 chart)
InterfacesHi-Speed USB – compatible with USB 2.0 specification, Ethernet Interface (1000 Base-T / 100-Base TX / 10-Base-T), Wireless LAN IEEE 802.11a/b/g/n/ac, Wi-Fi Direct, Wireless LAN a/n (5 GHz).
Using optional Wi-Fi dongle.		Hi-Speed USB – compatible with USB 2.0 specification, Ethernet Interface (1000 Base-T / 100-Base TX / 10-Base-T), Wireless LAN IEEE 802.11a/b/g/n/ac, Wi-Fi Direct, Wireless LAN a/n (5 GHz).
Using optional Wi-Fi dongle.		Hi-Speed USB – compatible with USB 2.0 specification, Ethernet Interface (1000 Base-T / 100-Base TX / 10-Base-T), Wireless LAN IEEE 802.11a/b/g/n/ac, Wi-Fi Direct, Wireless LAN a/n (5 GHz).
Using optional Wi-Fi dongle.		Hi-Speed USB – compatible with USB 2.0 specification, Ethernet Interface (1000 Base-T / 100-Base TX / 10-Base-T), Wireless LAN IEEE 802.11a/b/g/n/ac, Wi-Fi Direct, Wireless LAN a/n (5 GHz).
Using optional Wi-Fi dongle.		Hi-Speed USB – compatible with USB 2.0 specification, Ethernet Interface (1000 Base-T / 100-Base TX / 10-Base-T), Wireless LAN IEEE 802.11a/b/g/n/ac, Wi-Fi Direct, Wireless LAN a/n (5 GHz).
Using optional Wi-Fi dongle.		Hi-Speed USB – compatible with USB 2.0 specification, Ethernet Interface (1000 Base-T / 100-Base TX / 10-Base-T), Wireless LAN IEEE 802.11a/b/g/n/ac, Wi-Fi Direct, Wireless LAN a/n (5 GHz).
Using optional Wi-Fi dongle.
WLAN securityEP 64 Bit, WEP 128 Bit, WPA PSK (TKIP), WPA2 Enterprise, WPA3 Enterprise, WPA2 PSK (AES)EP 64 Bit, WEP 128 Bit, WPA PSK (TKIP), WPA2 Enterprise, WPA3 Enterprise, WPA2 PSK (AES)EP 64 Bit, WEP 128 Bit, WPA PSK (TKIP), WPA2 Enterprise, WPA3 Enterprise, WPA2 PSK (AES)EP 64 Bit, WEP 128 Bit, WPA PSK (TKIP), WPA2 Enterprise, WPA3 Enterprise, WPA2 PSK (AES)EP 64 Bit, WEP 128 Bit, WPA PSK (TKIP), WPA2 Enterprise, WPA3 Enterprise, WPA2 PSK (AES)EP 64 Bit, WEP 128 Bit, WPA PSK (TKIP), WPA2 Enterprise, WPA3 Enterprise, WPA2 PSK (AES)
Paper formatsA4, A5, A6, B6, C4, C5, C6, DL, No. 10 (Envelopes)A4, A5, A6, B6, C4, C5, C6, DL, No. 10 (Envelopes)A3, A4, A5, A6, B6, C4, C5, C6, DL, No. 10 (Envelopes), Letter, Half Letter, Executive, Oficio, Folio, Legal, User definedA3, A4, A5, A6, B6, C4, C5, C6, DL, No. 10 (Envelopes), Letter, Half Letter, Executive, Oficio, Folio, Legal, User definedA3, A4, A5, A6, B6, C4, C5, C6, DL, No. 10 (Envelopes), Letter, Half Letter, Executive, Oficio, Folio, Legal, User definedA3, A4, A5, A6, B6, C4, C5, C6, DL, No. 10 (Envelopes), Letter, Half Letter, Executive, Oficio, Folio, Legal, User defined
DuplexYesYesYesYesYesYes
Standard paper inputStandard cassette 500 + Multi-Purpose tray 100 pagesStandard cassette 500 + Multi-Purpose tray 100 pagesStandard paper input Standard cassette 500 + Multi-Purpose tray 150 pagesStandard paper input Standard cassette 500 + Multi-Purpose tray 150 pagesStandard paper input Standard cassette 500 + Multi-Purpose tray 150 pagesStandard paper input Standard cassette 500 + Multi-Purpose tray 150 pages
Output tray capacity300 Sheets300 Sheets500 Sheets500 Sheets500 Sheets500 Sheets
Paper tray capacity600 sheets Standard, 2,100 sheets Maximum600 sheets Standard, 2,100 sheets Maximum1,150 sheets Standard, 5,150 sheets Maximum1,150 sheets Standard, 5,150 sheets Maximum1,150 sheets Standard, 5,150 sheets Maximum1,150 sheets Standard, 5,150 sheets Maximum
Optional paper tray(s)1 x single cassette 500 pages, 1 x dual cassette 1,000 pages1 x single cassette 500 pages, 1 x dual cassette 1,000 pages2 x single cassette 500 pages, 1 x dual cassette 1,000 pages2 x single cassette 500 pages, 1 x dual cassette 1,000 pages2 x single cassette 500 pages, 1 x dual cassette 1,000 pages2 x single cassette 500 pages, 1 x dual cassette 1,000 pages
Duplex automatic document feeder100 pages100 pages150 pages150 pages150 pages150 pages
Energy use (TEC)0.19 kWh/week0.21 kWh/week0.22 kWh/week0.23 kWh/week0.25 kWh/week0.23 kWh/week
Product dimensions (Width x Depth x Height)465 x 490 x 570 mm465 x 490 x 570 mm555 x 620 x 963 mm555 x 620 x 963 mm555 x 620 x 963 mm555 x 620 x 963 mm
Product weight56.3kg56.3kg102.1kg102.1kg102.1kg98.2kg
Compatible operating systemsMAC OS 10.15 + or later, Mac OS 10.10.x, Mac OS × 10.11.x, Mac OS × 10.12.x, Mac OS × 10.13.x, Mac OS × 10.9.5 or later, Windows 10 (32/64-bit), Windows 11, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 (32/64-bit), Windows Server 2003 R2 x64, Windows Server 2003 SP2, Windows Server 2008 (32/64-bit), Windows Server 2008 R2, Windows Server 2012 (64-bit), Windows Server 2012 R2, Windows Server 2016, Windows Server 2019MAC OS 10.15 + or later, Mac OS 10.10.x, Mac OS × 10.11.x, Mac OS × 10.12.x, Mac OS × 10.13.x, Mac OS × 10.9.5 or later, Windows 10 (32/64-bit), Windows 11, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 (32/64-bit), Windows Server 2003 R2 x64, Windows Server 2003 SP2, Windows Server 2008 (32/64-bit), Windows Server 2008 R2, Windows Server 2012 (64-bit), Windows Server 2012 R2, Windows Server 2016, Windows Server 2019MAC OS 10.15 + or later, Mac OS 10.10.x, Mac OS × 10.11.x, Mac OS × 10.12.x, Mac OS × 10.13.x, Mac OS × 10.9.5 or later, Windows 10 (32/64-bit), Windows 11, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 (32/64-bit), Windows Server 2003 R2 x64, Windows Server 2003 SP2, Windows Server 2008 (32/64-bit), Windows Server 2008 R2, Windows Server 2012 (64-bit), Windows Server 2012 R2, Windows Server 2016, Windows Server 2019MAC OS 10.15 + or later, Mac OS 10.10.x, Mac OS × 10.11.x, Mac OS × 10.12.x, Mac OS × 10.13.x, Mac OS × 10.9.5 or later, Windows 10 (32/64-bit), Windows 11, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 (32/64-bit), Windows Server 2003 R2 x64, Windows Server 2003 SP2, Windows Server 2008 (32/64-bit), Windows Server 2008 R2, Windows Server 2012 (64-bit), Windows Server 2012 R2, Windows Server 2016, Windows Server 2019MAC OS 10.15 + or later, Mac OS 10.10.x, Mac OS × 10.11.x, Mac OS × 10.12.x, Mac OS × 10.13.x, Mac OS × 10.9.5 or later, Windows 10 (32/64-bit), Windows 11, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 (32/64-bit), Windows Server 2003 R2 x64, Windows Server 2003 SP2, Windows Server 2008 (32/64-bit), Windows Server 2008 R2, Windows Server 2012 (64-bit), Windows Server 2012 R2, Windows Server 2016, Windows Server 2019MAC OS 10.15 + or later, Mac OS 10.10.x, Mac OS × 10.11.x, Mac OS × 10.12.x, Mac OS × 10.13.x, Mac OS × 10.9.5 or later, Windows 10 (32/64-bit), Windows 11, Windows 7 (32/64-bit), Windows 8 (32/64-bit), Windows 8.1 (32/64-bit), Windows Server 2003 R2 x64, Windows Server 2003 SP2, Windows Server 2008 (32/64-bit), Windows Server 2008 R2, Windows Server 2012 (64-bit), Windows Server 2012 R2, Windows Server 2016, Windows Server 2019
Epson Solutions CompatibilityEpson Open Platform, Epson Print Admin (EPA), EPA Advanced Workflows, EPA Serverless, Epson Remote Services (ERS), ERS ES-Agent, Epson Device Admin, Document Capture Pro (DCP), DCP Server, Document Capture for Mac, Epson Connect, Embedded OCR, Print Sets, IP-Fax, Erase Red Colour.Epson Open Platform, Epson Print Admin (EPA), EPA Advanced Workflows, EPA Serverless, Epson Remote Services (ERS), ERS ES-Agent, Epson Device Admin, Document Capture Pro (DCP), DCP Server, Document Capture for Mac, Epson Connect, Embedded OCR, Print Sets, IP-Fax, Erase Red Colour.Epson Open Platform, Epson Print Admin (EPA), EPA Advanced Workflows, EPA Serverless, Epson Remote Services (ERS), ERS ES-Agent, Epson Device Admin, Document Capture Pro (DCP), DCP Server, Document Capture for Mac, Epson Connect, Embedded OCR, Print Sets, IP-Fax, Erase Red Colour.Epson Open Platform, Epson Print Admin (EPA), EPA Advanced Workflows, EPA Serverless, Epson Remote Services (ERS), ERS ES-Agent, Epson Device Admin, Document Capture Pro (DCP), DCP Server, Document Capture for Mac, Epson Connect, Embedded OCR, Print Sets, IP-Fax, Erase Red Colour.Epson Open Platform, Epson Print Admin (EPA), EPA Advanced Workflows, EPA Serverless, Epson Remote Services (ERS), ERS ES-Agent, Epson Device Admin, Document Capture Pro (DCP), DCP Server, Document Capture for Mac, Epson Connect, Embedded OCR, Print Sets, IP-Fax, Erase Red Colour.Epson Open Platform, Epson Print Admin (EPA), EPA Advanced Workflows, EPA Serverless, Epson Remote Services (ERS), ERS ES-Agent, Epson Device Admin, Document Capture Pro (DCP), DCP Server, Document Capture for Mac, Epson Connect, Embedded OCR, Print Sets, IP-Fax, Erase Red Colour.

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1. Compared to best-selling similarly-featured colour laser printers in Europe (IDC, Quarterly Hardcopy Peripherals Tracker, Q1 2023 to Q4 2023 shipments, published Q1 2024). Comparison based on the Typical Energy Consumption (TEC) as published by ENERGY STAR or the manufacturers’ official specifications. Where only TEC 2.0 data is available an equivalent TEC 3.0 value has been calculated. If no data is available the products have been removed from the comparison. Epson models included: WF-C20750, AM-C6000, AM-C5000, AM-C4000, AM-C400, AM-C550, WF-C879R, WF-C878R, WF-C579R, WF-C529R, WF-C5890, WF-C5390.

2. For detailed information on printing speeds please visit www.epson.eu/testing.