Epson Apps are unable to find a printer on the network in iOS14

Relates to:

  • Apple iOS14
  • Epson Smart Panel
  • Epson iPrint
  • Epson Creative Print


When searching for a network printer using some Epson Apps on iOS14, the search fails. This is due to new app permission settings in iOS14.


  1. Ensure that you accept the “Ok” option when the following message appears, when attempting to connect to a product.
  2. Ensure the product and iOS device are on the same Wi-Fi network
  3. Check that local network services are on in the setting screen, for the Epson app you are using. To check this do the following:
    • Go to Settings.
    • Locate the Epson app you are using in the list of install app and tap on it.
    • Ensure the “Local Network” setting is turned on, if not tap on the option to enable it.