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How to perform a Printer Operation Check (Self Test)


  • Inkjet printers and All-In-Ones
  • The printer does not print
  • There is a communication error
  • The printer is not working correctly



If you are experiencing communication problems we recommend you try a printer operation check (or self test). This is a print directly from the printer. This will confirm whether or not the printer itself is working correctly. This article applies to A4 and A3 inkjet printers and All-In-Ones only. If you have a Large Format printer or Laser printer, please refer to your user guide for further help.

Notes Icon Note:

A printer operation check cannot be performed if any error lights or error messages are displayed on the printer's control panel.

This indicates a problem with the printer relating to the paper feed, cartridges or internal components. An error light on an Epson printer is always red or amber.

If any error lights or messages are displayed on the printer, search the Knowledge Base for a solution or see your printer's user guide.

Check the table below and click on your product model to display the specific instructions for your printer. Follow the instructions that will appear below the table to perform a printer operation check.

Business Inkjet B-300, B-310N, B-500DN, B-510DN
Stylus S S20, S21, S22
Stylus SX SX100, SX105, SX110, SX115, SX200, SX205, SX210, SX215, SX400, SX405, SX410, SX415, SX420W, SX425W, SX510W, SX515W, SX525WD, SX600FW, SX610FW, SX620FW
Stylus Office B B1100, B40W
Stylus Office BX BX300F, BX310FN, BX320FW, BX525WD, BX600FW, BX610FW, BX625FWD
Stylus Photo Stylus Photo, Stylus Photo EX, 1200, 1270, 1290, 1290S, 1400, 2000P, 2100,
700, 750, 790, 810, 830, 830U, 870, 875, 890, 895, 900, 915, 925, 935, 950
Stylus Photo P P50
Stylus Photo PX PX650, PX700W, PX710W, PX720WD, PX800FW, PX810FW, PX820FWD
Stylus C C20, C40, C42, C44, C46, C48, C60, C62, C64, C66, C70, C80, C82, C84, C86
Stylus CX CX3200, CX3600, CX3650, CX5200, CX5400
Stylus D D120, D68, D78, D88, D92
Stylus DX DX3800, DX3850, DX4000, DX4050, DX4200, DX4250, DX4400, DX4450, DX5000, DX5050, DX6000, DX6050, DX7000F, DX7400, DX7450, DX8400, DX8450, DX9400F
Stylus Photo R R1800, R1900, R200, R220, R2400, R240, R245, R265, R285, R2880, R300, R320, R340, R360, R800
Stylus Photo RX RX420, RX425, RX500, RX520, RX560, RX585, RX600, RX620, RX640, RX685, RX700
Stylus Color Stylus Color, Stylus Color II, Stylus Color IIs, 1160, 1500, 1520, 200, 300, 400, 440, 460, 500, 600, 640, 660, 670, 680, 740, 760, 800, 850, 860, 880, 900, 980
Stylus Scan Stylus Scan 2000, Stylus Scan 2500

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